Citadel Roofing & Solar

Citadel Roofing & Solar Review & Feedback

Company Overview

Citadel Roofing & Solar is a California-based solar installation company that has built its reputation on offering both roofing and solar services under one roof. Founded in 2011, the company is a subsidiary of Western Roofing Systems, which has decades of experience in roofing. This dual expertise allows Citadel to address one of the most common concerns homeowners face when installing solar panels — whether their roof can handle the system.

While many solar companies focus exclusively on solar, Citadel’s roofing background gives it an advantage in identifying roof problems, completing replacements, and ensuring solar panels are installed securely. Citadel positions itself as a one-stop solution for homeowners who may need both roofing and solar services, providing added peace of mind.

The company operates primarily in California, where solar adoption is among the highest in the country, but has been expanding into other states as demand grows. Its service model emphasizes reliability, craftsmanship, and comprehensive solutions.

Services Offered

Citadel Roofing & Solar provides a wide range of services designed to help homeowners transition to clean energy while ensuring their roofs remain strong and functional. Key services include:

• Residential Solar Installation – Full design and installation of rooftop solar systems tailored to individual energy needs.

• Roofing Services – Inspections, repairs, and complete roof replacements offered alongside solar installation.

• Battery Storage – Energy storage systems designed to work with solar panels and provide backup power.

• Financing Options – Purchase, loans, leases, and Power Purchase Agreements (PPAs).

• Commercial Projects – In addition to residential services, Citadel also installs solar for businesses and multifamily properties.

• System Monitoring & Support – Ongoing performance monitoring and support for installed systems.

This combination of roofing and solar sets Citadel apart from many competitors who may not have roofing expertise in-house.

Pros of Citadel Roofing & Solar

When evaluating this Citadel Roofing & Solar review, several advantages stand out for homeowners:

1. Roofing Expertise – A major benefit is having a single contractor handle both the roof and solar installation, reducing risk of roof damage and simplifying the process.

2. Comprehensive Services – Offering roofing, solar, and battery storage makes Citadel a one-stop solution.

3. Financing Options – Multiple pathways, including leases and PPAs, make solar accessible to different budgets.

4. Established in California – A strong presence in one of the nation’s largest solar markets adds credibility.

5. Professional Installations – Feedback often highlights clean, efficient, and professional installation crews.

6. Commercial Capabilities – Ability to handle both residential and commercial projects adds to versatility.

Cons of Citadel Roofing & Solar

No review is complete without addressing the drawbacks. Common concerns with Citadel Roofing & Solar include:

1. Limited Service Area – Primarily focused on California, with limited presence in other states.

2. Customer Service Variability – Some feedback suggests inconsistent communication after installation.

3. Delays – Like many solar companies, permitting and installation can take longer than customers expect.

4. Warranty Clarity – While warranties are offered, some customers report confusion over coverage details.

5. Sales Experience – Feedback varies; some describe representatives as knowledgeable, while others feel pressured.

6. Price Concerns – A few customers report higher-than-expected costs compared to competitors.

Positive Feedback

Positive customer feedback about Citadel Roofing & Solar usually emphasizes the convenience of combining roofing and solar with one company. Many customers appreciate:

• Peace of Mind – Knowing roof issues are addressed before solar is installed.

• Quality Installations – Professional crews that complete work efficiently and clean up thoroughly.

• Energy Savings – Noticeable reductions in monthly utility bills after switching to solar.

• Comprehensive Service – Customers value not having to coordinate between separate roofing and solar contractors.

• Battery Storage Options – Backup power systems receive positive mentions in areas prone to outages.

Negative Feedback

Negative feedback in Citadel Roofing & Solar reviews tends to revolve around service timelines and communication. Some customers mention:

• Slow Project Completion – Projects sometimes take longer than expected due to permitting or scheduling.

• Communication Gaps – Difficulty reaching the company for updates or support after installation.

• Pricing Concerns – A portion of customers feel they could have received lower pricing elsewhere.

• Warranty Confusion – Some uncertainty exists about coverage for workmanship or specific system components.

• Sales Pressure – A minority of feedback notes that the sales process can feel rushed or overly persistent.

Service Areas

Citadel Roofing & Solar primarily operates in California, where it is one of the larger regional solar providers. Within California, its services extend to major metro areas including:

• Los Angeles
• San Diego
• Sacramento
• San Francisco Bay Area
• Central Valley

The company has begun expanding its footprint beyond California but remains most competitive and recognized within its home state.

Final Thoughts

This Citadel Roofing & Solar review highlights the strengths and weaknesses of a company that combines roofing and solar services into a single solution.

Strengths: Citadel’s dual expertise in roofing and solar is a significant advantage for homeowners who may need roof work done before going solar. Its financing options, professional crews, and ability to handle both residential and commercial projects further enhance its appeal.

Weaknesses: Customer service variability, occasional delays, and limited service areas are common drawbacks mentioned in feedback. Price competitiveness also appears to vary depending on the project.

Best For: Homeowners in California who need both roofing and solar services from a single contractor.
Caution For: Those who prioritize nationwide support or want absolute clarity on warranty terms.

By weighing both positive and negative feedback, homeowners can decide if Citadel Roofing & Solar is the right fit for their clean energy needs. For many California residents, the convenience of working with one company for both roofing and solar makes Citadel an appealing option.