Freedom Forever is one of the fastest-growing solar installation companies in the United States, known for its large service footprint and aggressive expansion into new states. Founded in 2011, the company focuses primarily on residential solar systems, with a mission to make renewable energy accessible through financing options and long-term production guarantees.
What sets Freedom Forever apart from many competitors is its 25-year production guarantee, which promises customers that their solar systems will generate a certain level of energy over the life of the system. This long-term assurance has helped the company establish itself as a recognizable name in the solar industry.
Freedom Forever operates through a combination of in-house staff and independent contractors, which allows it to scale quickly but has also led to mixed feedback depending on location and installer quality. Customers researching this company often weigh the benefits of its national presence and guarantees against concerns about communication, service delays, and varying installation experiences.
Services Offered
Freedom Forever provides a range of services and solar options for homeowners looking to reduce utility costs and transition to clean energy. These include:
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Residential Solar Panel Installation – Rooftop solar systems designed to offset home electricity usage.
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Performance Guarantee – A 25-year production guarantee, ensuring a minimum level of energy output.
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Financing Options – Cash purchases, loans, solar leases, and Power Purchase Agreements (PPAs).
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Monitoring Systems – Tools to track solar production and energy savings.
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Roof Penetration Coverage – A 10-year protection for roof areas where solar panels are installed.
Unlike some competitors, Freedom Forever does not typically handle related services such as roof replacements, energy audits, or electric vehicle charger installations. Its core business is focused on solar panels and financing structures.
Pros of Freedom Forever
When evaluating this Freedom Forever review, there are several clear advantages that often appeal to homeowners:
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25-Year Production Guarantee – One of the strongest warranties in the industry, offering long-term confidence in energy output.
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Nationwide Presence – Freedom Forever operates in more than 30 states, making it accessible to a large number of homeowners across the country.
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Flexible Financing – Customers can choose between purchasing, leasing, or entering into a PPA, which allows more households to adopt solar.
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Fast Installations – Many customers report that once permits are approved, installations are completed quickly, often within a single day.
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Certified Company – The company carries respected industry certifications and memberships, adding credibility to its operations.
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Professional Installation Teams – On-site crews often receive positive feedback for being professional, efficient, and respectful of property.
Cons of Freedom Forever
At the same time, no Freedom Forever review would be complete without addressing common concerns. Some of the most frequent drawbacks mentioned in customer feedback include:
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Customer Service Challenges – Complaints often center around poor communication, difficulty reaching representatives, and delays in resolving issues.
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High Number of Complaints – The company has received thousands of consumer complaints across various review platforms, raising concerns about consistency.
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Use of Subcontractors – Because installations are sometimes handled by third-party contractors, quality can vary widely from one project to another.
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Warranty Limitations – While production is guaranteed, workmanship warranties are more limited compared to some competitors.
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Installation Delays – Some homeowners report waiting several months for projects to be completed or activated after contracts are signed.
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Panel Transparency – Freedom Forever offers proprietary branded panels, but the exact manufacturer is not always disclosed, which can cause uncertainty.
Positive Feedback
Looking at overall customer feedback, many homeowners highlight strong points in their experiences with Freedom Forever. Positive reviews often mention:
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Lower Utility Bills – Many customers are satisfied with the savings on electricity once their systems are activated.
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Friendly Installation Crews – Technicians are frequently praised for professionalism, punctuality, and efficiency during the installation process.
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Clean Energy Benefits – Customers appreciate being able to generate renewable energy while reducing their carbon footprint.
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Financing Flexibility – Loan, lease, and PPA options are seen as valuable for households with different financial situations.
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Fast Installation Day – Once scheduled, installations are usually completed in a single day with minimal disruption.
These positives demonstrate why Freedom Forever has grown into a nationwide solar provider despite its challenges. For many households, the promise of long-term savings and energy independence outweighs the risks.
Negative Feedback
On the other hand, customer feedback also highlights recurring issues that prospective buyers should consider carefully:
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Communication Breakdowns – A common frustration is the lack of updates during permitting, installation, or post-installation troubleshooting.
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Delayed Activation – Even after panels are installed, some customers wait weeks or months before the system is turned on and producing electricity.
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Warranty Confusion – While the production guarantee is clear, some customers feel misled about coverage for labor or workmanship.
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Inconsistent Quality – Because subcontractors handle a portion of installations, experiences vary; some jobs are flawless, while others result in roof leaks or incomplete work.
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Difficulty Reaching Support – Negative reviews frequently mention long hold times, unreturned calls, or lack of follow-through.
These issues do not affect every customer, but they appear often enough in reviews to warrant attention. They highlight the importance of understanding contract terms and confirming local installer reputation before signing with Freedom Forever.
Service Areas
Freedom Forever currently operates in more than 30 states across the U.S., giving it one of the largest footprints in the residential solar market. Service areas include:
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Illinois
- Kansas
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- Montana
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- North Carolina
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- Texas
- Vermont
- Virginia
- Washington
- Wisconsin
The company continues to expand and has announced plans to move into additional states in the near future.
Final Thoughts
This Freedom Forever review highlights both the strengths and weaknesses of one of the country’s largest residential solar installers.
On the positive side, the company’s 25-year production guarantee, broad availability, and flexible financing options make it an appealing choice for many homeowners. Its fast installation process and professional crews also receive frequent praise.
On the negative side, Freedom Forever faces ongoing criticism for customer service, communication, and inconsistent quality due to its use of subcontractors. Warranty limitations and delays in activation are also common concerns raised in customer feedback.
In summary:
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Freedom Forever is best suited for homeowners who value long-term production guarantees and financing flexibility.
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Those who prioritize strong customer service and transparent warranties may want to compare Freedom Forever with other national or local solar companies before making a decision.
By weighing both positive and negative feedback, prospective solar customers can determine whether Freedom Forever aligns with their expectations and energy goals.
Frank –
My experience has been too long to relate here. It took 13 months to finally get our system installed, approved and (rumored to be) operating. Now we are being bounced between three different companies to get monitoring and billing set up. Each tells me one of the others needs to submit information to them. I believe in clean energy, I believe in solar power. But this kind of customer service and runaround makes me want to bathe in crude oil. I have done my part and made every call and submitted every paper, some two or three times, and I appreciate the goal of this program. But today, when this endless game of phone-tag punctuated by 35 minute holds with the loudest laxative Muzak has me ready to scream, I simply can’t recommend or positively review the service. I’m exhausted. You have exhausted me.
Debra –
The customer service representatives as well as the technician were very cordial. However, the hold times were very long. The CSR and I talked about how it would be nice to have an auto callback option. This was my 2nd call concerning inverter production issues. The technician was here yesterday and got the system to produce power for about an hour, but it it didn’t produce the normal level of power. Then it quit producing power at all. I called and was told that they would monitor the system and decide whether to send a tech out. They were very responsive the first time I called and sent a tech out in a day or two. I’m a little frustrated with their policy of waiting to schedule a service call. I guess they will pay for lost generation with the guarantee, but the CSR made it sound like that would be a problem too with a small window to file a substandard production claim.