Momentum Solar Review & Feedback
Company Overview
Momentum Solar is one of the largest privately held residential solar providers in the United States. Founded in 2009 and headquartered in New Jersey, the company has expanded its operations nationwide, becoming a major player in the residential solar market. Momentum Solar is best known for its full-service approach, meaning it handles the entire solar process in-house, from consultation and design to permitting, installation, and activation.
This “white glove” model sets Momentum apart from competitors who rely heavily on third-party subcontractors. By managing most of the process internally, Momentum Solar aims to deliver a smoother customer experience and maintain greater control over quality and timelines. The company also places emphasis on education, walking homeowners through how solar works, expected savings, and financing options.
Services Offered
Momentum Solar provides a wide range of services designed to make solar accessible and manageable for homeowners. These include:
- Residential Solar Installation – Complete rooftop solar panel systems customized to each home’s energy needs.
- System Design & Engineering – In-house experts design the system for optimal efficiency and appearance.
- Permitting & Paperwork – Handling of local permits, HOA requirements, and utility paperwork.
- Installation & Activation – Momentum crews manage installation and work with utilities to get systems online.
- Monitoring Services – Systems come with monitoring options so homeowners can track energy production.
- Financing Options – Cash purchases, loans, leases, and Power Purchase Agreements (PPAs).
- Customer Education – Consultations that explain solar savings, tax incentives, and long-term benefits.
Momentum Solar’s focus is almost entirely on residential solar, and it does not heavily emphasize related services like roofing or EV charging. Its goal is to specialize in solar energy for homeowners, with a strong focus on customer experience.
Pros of Momentum Solar
In this Momentum Solar review, several strengths stand out that make the company appealing to homeowners:
- Full-Service Approach – Momentum handles sales, design, permits, installation, and activation in-house, reducing reliance on subcontractors.
- National Reach – With operations across multiple states, Momentum has one of the larger footprints in the U.S. solar industry.
- Streamlined Process – Customers benefit from having a single company manage the entire project.
- Customer Education – Momentum invests time in explaining solar savings and financing options clearly.
- Flexible Financing – Options include purchasing, loans, leases, and PPAs.
- Professional Crews – Installation teams are often recognized for professionalism and efficiency.
- Emphasis on Energy Savings – Systems are designed to maximize bill reduction and long-term savings.
Cons of Momentum Solar
At the same time, Momentum Solar feedback also points to challenges that prospective customers should weigh carefully:
- Customer Service Variability – Some customers report difficulty reaching support or delays in follow-up communication.
- Aggressive Sales Tactics – A portion of feedback mentions high-pressure sales experiences.
- Project Delays – Like many solar companies, projects can take longer than expected due to permitting or scheduling.
- Warranty Clarity – While product warranties are provided, some customers are unclear about workmanship coverage.
- Regional Differences – Service quality may vary depending on the local office and crews.
- Limited Additional Services – Momentum focuses mainly on solar, offering fewer add-ons like storage or EV chargers compared to some competitors.
Positive Feedback
Positive customer feedback for Momentum Solar often highlights smooth installations and energy savings. Many homeowners report:
- Lower Electric Bills – Noticeable cost reductions once systems are activated.
- Professional Installers – Crews are often described as courteous, efficient, and careful with property.
- Educational Consultations – Customers appreciate the clear explanations of solar benefits and incentives.
- Convenience – Having one company manage everything from start to finish creates peace of mind.
- System Performance – Many customers are pleased with the long-term reliability of their systems.
Overall, satisfied customers often point to a stress-free process and real financial benefits as reasons for recommending Momentum Solar.
Negative Feedback
On the other hand, customer reviews also highlight some areas where Momentum Solar could improve. Common criticisms include:
- Communication Delays – Some homeowners experience long wait times for responses after installation.
- Sales Pressure – A minority of customers describe the sales process as pushy or overwhelming.
- Slow Project Timelines – Permitting, scheduling, or activation delays can extend projects beyond initial expectations.
- Warranty Questions – Customers sometimes report confusion over the details of warranty coverage.
- Regional Inconsistency – Experiences vary depending on which office or local crew manages the project.
These concerns do not apply to every customer, but they appear often enough to be part of the decision-making process for potential buyers.
Service Areas
Momentum Solar operates in multiple states across the U.S., primarily in regions with strong solar adoption and supportive policies. Service areas include:
- Arizona
- California
- Connecticut
- Florida
- Massachusetts
- Nevada
- New Jersey
- New York
- Pennsylvania
- Texas
The company continues to expand and adapt to new state markets where solar incentives and customer demand are strong. Its primary presence, however, remains in states with high residential solar adoption.
Final Thoughts
This Momentum Solar review provides a balanced look at the strengths and challenges of one of the nation’s largest residential solar providers.
Strengths: Momentum’s full-service model, wide availability, and emphasis on customer education make it a strong choice for homeowners who want a streamlined solar experience. Its financing flexibility and professional crews add to its appeal.
Weaknesses: Customer service variability, sales pressure, and occasional delays are recurring issues noted in feedback. Warranty details also require careful review.
Best For: Homeowners who want one company to manage the entire solar process from consultation to activation.
Caution For: Those sensitive to sales pressure or who prioritize flawless communication may want to compare Momentum with local competitors.
In summary: Momentum Solar has positioned itself as a trusted national brand with a strong full-service approach. While customer feedback highlights both positive and negative experiences, its overall reputation suggests it is a reliable choice for many homeowners looking to switch to clean energy and save on utility costs.
Hello –
This company is dishonest. Before I signed the contract, they told me I had a 25-year warranty. But when the system failed in the very first year, they suddenly said I had to pay. I reminded them about the warranty, and they claimed it doesn’t cover the panels—only repairs if they can fix the issue. If the panel needs to be replaced, it’s not covered. This is misleading and feels like fraud.
Liz Lupe –
We just signed up with Justin Benton, and he was extremely knowledgeable. I can already tell he’ll be available anytime we have questions or need help—that’s how personal and supportive he is. We also had the pleasure of working with Kami, who was wonderful throughout the process.
We’ve had Momentum Solar on our home in NJ before and never had a bad experience. The best part is the savings—solar really does save a lot of money. We’re looking forward to starting those savings again!
Jim Walsch –
This company is relentless! Just today I received 6 calls from them. Each time I blocked the number, they would call back on another one. As a business owner myself, I find it rude and tacky hounding people. If I didn’t answer the second time, then it’s obvious I don’t want the business. I wish the do not call list still worked and these companies didn’t harass by using different numbers.
Bob & Carrie –
We’re still just as happy with Momentum today as we were almost 5 years ago when we first signed up. From our first meeting with the sales rep, through the simple planning process and installation, everything was handled smoothly. Momentum has delivered on every promise in our agreement. The service has been seamless—no hidden costs, no surprises, and only a small amount of our time needed for installation and inspections. After that, it’s been nothing but smooth sailing.
We’re looking forward to another 20+ years of lowering our electricity costs, reducing our carbon footprint, and doing our part to support a cleaner future for generations to come. Thank you, Momentum, for your transparency, dedication, and making the solar process effortless and easy to understand.
Dee Miles –
I’ve had a wonderful experience working with Karan from Momentum Solar. She has been extremely helpful and knowledgeable throughout the entire process. Karan took her time to explain everything clearly and made sure I understood each step. She also went the extra mile to help us secure as many incentives as possible. I’m very glad she was our representative!
Tara –
At first, my boyfriend and I were a little hesitant, but we couldn’t be happier with our experience. We haven’t had to pay for anything other than the small meter fee and our fixed solar payment—which is lower than our average utility bill. There were no upfront or hidden costs, and our sales rep, Justin Benton, was completely transparent. He took the time to go through the contract with us line by line, made sure we had a downloaded copy on our laptop, and ensured that everything promised—warranties, licenses, proof that they don’t use subcontractors, and full equipment specifications—was clear.
Momentum is veteran-owned and uses only American-made equipment 🇺🇸. Justin also went above and beyond, always calling or texting back the same day without fail. Both he and the company made us feel confident and safe in our decision, and we’re so glad we moved forward with Momentum.